Connecting Government to people
and people to Government
As the official citizen engagement platform for the South African Government, GovChat acts as a centralised hub bringing all government and civic services together with cutting-edge conversational AI, intuitive design and ease of access.
GovChat provides a complaint management system for local government, with an automated escalation process for unattended queries. These citizen and community queries are aggregated into a real-time dashboard which intuitively visualises the data and provides the government with an early warning system.
GovChat enables citizens to rate and report public services and facilities. Uploading reports and photographs of issues ensure councilors can quickly and accurately address problems in the community they serve.
GovChat connects, informs and empowers. A great platform for citizen engagement.
"GovChat is a life improving social media network. It is definitely a powerful ICT4D to empower citizens & engage public authorities.
"GovChat is a good example of the potential within our countries technology industry, especially amongst our youth.
"Say hello to the team that made GovChat happen:
Eldrid is a former Ministerial Special Advisor and served as an Advisory Board Member at Mxit. He currently serves as Digital Communications Advisor to various African Governments and is a United States of America Department of State IVLP Alumni.
Goitse served as part of the teams in the Presidency that developed the National Development Plan and Vision 2030, followed by various advisory and research roles in the Presidency developing his expertise in research and support for policy development.
With over 50 years experience in South Africa’s corporate environment, Motty has funded a number of successfully listed enterprises. He was appointed chairman at GovChat in May 2019 and serves as Chairman of Capital Appreciation.
Please leave us a message if you want to find out more about GovChat and our services.
How can we make GovChat even better?
Email your suggestions or comments to feedback@govchat.org
Need Help?
Send an email to support@govchat.org